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Dispute Resolution Center

When the supply chain stalls: How companies can strategically resolve conflicts with suppliers

Published: January 12, 2026 

When faced with supply chain problems, companies should respond not with pressure, but with strategic analysis, professional negotiation, and preventive…

From suggestion box to cultural shaper: The new role of the HR department in strategic conflict prevention

Published: December 29, 2025 

Modern HR departments are evolving from reactive crisis managers to strategic culture builders by working with external partners such as…

Budget for mediation instead of taking blind risks: Why a separate budget item for mediation protects your balance sheet

Published: December 27, 2025 

Companies that include mediation as a fixed budget item can manage legal disputes actively, quickly, and cost-effectively, thereby gaining a…

State-Approved Conciliation Procedure

Guide

Conciliation Procedure (State-Approved)

The conciliation procedure provides the opportunity to assert civil claims out of court and in a legally secure manner. Once the application is received by the conciliation body, the statute of limitations is suspended in accordance with Section 204 (1) No. 4 (b) of the German Civil Code (BGB). This legal effect occurs regardless of whether the other party agrees to participate in the procedure.

Out-of-court dispute resolution procedures enable quick, economical, and future-oriented conflict resolution…

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A study by the Conseil National des Barreaux shows that 80%…

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The Klesch case makes it clear that private arbitration tribunals are…

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Mediation

Guide

Mediation Procedure

Mediation is a voluntary, cooperative, and confidential process guided by a neutral mediator. It enables a sustainable solution based on the interests of all parties and can be initiated even in a judicial context. Areas of application range from commercial and contractual disputes to organizational and public-sector conflicts.

Conciliation

Guide

Conciliation

The conciliation procedure provides an out-of-court solution to resolve conflicts based on a professional assessment. The conciliator presents a proposal to the parties that may lead to an agreement. It is particularly suitable for standardized disputes where neutral evaluations and clear procedures help achieve quick and reliable outcomes.

The Klesch case makes it clear that private arbitration tribunals are…

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In employment law, mediation offers a flexible, confidential and relationship-oriented alternative…

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On 30 May 2025, history was made in Hong Kong: 33…

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Conflict Management

Guide

Conflict Management

The Conflict Management or Dispute Management System (DMS) provides the framework for the structured handling of conflicts within an organization. It defines responsibilities, processes, and documentation requirements to ensure consistent quality standards. By applying the system, the entire internal dispute resolution process becomes transparent and verifiable.

When faced with supply chain problems, companies should respond not with…

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Modern HR departments are evolving from reactive crisis managers to strategic…

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Internal conflicts are costly, often invisible obstacles for companies—those who resolve…

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CenaCom

State-Approved Dispute Resolution Body

Resolve conflicts efficiently and confidentially. Reduce costs and risks through out-of-court agreement.