
Mediation
Different interests, communication styles, or situational factors can create tension, disrupt workflows, and delay decisions.
Mediation provides a structured process for resolving conflicts out of court and on the parties’ own responsibility. In a confidential setting, a neutral mediator supports the parties in clarifying their interests and developing sustainable solutions together. The goal is an agreement accepted by everyone involved.

Procedure Steps
Mediation follows a clear, proven sequence. The process is transparent, methodically structured, and guided by a neutral mediator. Each phase helps to clarify positions, understand interests, and develop options for action together.
Key Features
Mediation is suitable when conflicts can be resolved through communication and mutual understanding without requiring a legal decision. It is particularly effective when ongoing relationships are to be preserved or different interests need to be brought into alignment.
Essential features:
- Voluntary participation: Parties take part and agree on outcomes only with mutual consent.
- Neutrality: The mediator remains impartial and does not make decisions (Section 2 (2) Mediation Act).
- Confidentiality: All content is subject to statutory confidentiality obligations (Section 4 Mediation Act).
- Self-determination: Parties develop their own solutions.
- Structure: A clear process with defined phases and documented results.
- Sustainability: Agreements rely on mutual understanding and are designed for long-term effectiveness.
Latest Articles on Mediation
Stay informed about current developments in out-of-court dispute resolution. Gain insights into case examples, legal context, and practical guidance on mediation.






