Dispute Resolution in the Social and Community Sector
In social organizations, projects, and initiatives, different roles and interests meet. Conflicts arise when responsibilities, decision-making processes, or the use of resources are unclear. Mediation and conciliation procedures offer a framework for resolving tensions and ensuring cooperation.
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Mediation in property disputes: A way out of the impasse
After almost 15 years of legal deadlock, a real estate dispute shows how mediation proceedings…
Data protection in mediation: the advantage of "confidentiality"
Confidential procedures such as mediation create a protected space in which parties can speak openly…
When partners become adversaries: How mediation procedures save the company in shareholder disputes
Mediation offers companies in escalated shareholder disputes a structured, confidential and future-oriented solution to overcome…
Guide for mediators in conflicts over resource allocation
UN guidelines show: Successful mediation in resource conflicts requires a clear context, a fair information…
German government passes law to implement the ADR Directive
In 2015, the German government passed the draft Consumer Dispute Resolution Act to provide consumers…
Avoiding medical malpractice lawsuits with mediation
A study by the Munich Center for Dispute Resolution (LMU Munich) shows that mediation procedures…
Mediation for conflicts in everyday working life
A 45-minute Deutschlandfunk report shows how mediation resolves conflicts in everyday working life, when it…
Sample quality applications do not suspend the statute of limitations!
The BGH ruled in 2015: Standardized model conciliation applications do not suspend the limitation period.…
Navigating Disputes
Conflict Management
A Conflict Management or Dispute Management System enables organizations to address internal and external disputes at an early stage. It combines legal certainty with organizational clarity and helps prevent costly consequential damages.
Society & Social Sector
In the social and community sector, conflicts are part of complex structures. They occur between organizations and funding bodies, in collaborations, or between full-time and volunteer stakeholders. Issues related to resources, communication, and responsibility frequently lead to disputes.
Structured procedures such as mediation and dispute-resolution processes help social actors develop joint solutions and rebuild trust. They safeguard the ability to act, promote transparency, and strengthen the implementation of societal responsibilities.
Challenges
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Procedures for social organizations, projects, and community institutions
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Clarification of funding, participation, and communication conflicts
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Mediation and conciliation to secure cooperation
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Guidance for initiatives, associations, and social service providers
Conciliations with Recommendation
Conflict Management Systems
State-Approved Conciliation Procedure
