Mediation Procedures
Mediation is a structured process of out-of-court dispute resolution in which an independent person supports the parties in resolving a conflict on their own responsibility. The mediator does not make any decisions. The result is worked out jointly by the parties.
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Lawyer and mediator: the ideal team in mediation
This article shows how mediators and lawyers working as a strategic team can resolve economic…

Data protection in mediation: the advantage of "confidentiality"
Confidential procedures such as mediation create a protected space in which parties can speak openly…

Agile but stable in the IT world: Typical conflict traps in agile projects and how to avoid them
Agile IT projects often run into conflicts due to conflicting expectations, unclear roles, cultural differences,…

Legal expenses insurance and mediation: Who pays the bill?
Companies can often save considerable costs because legal expenses insurance policies cover mediation and conciliation…

Budget for mediation instead of taking blind risks: Why a separate budget item for mediation protects your balance sheet
Companies that include mediation as a fixed budget item can manage legal disputes actively, quickly,…

ROLAND’s Tariff Update 2025: The strategic turn to out-of-court settlements for companies
ROLAND Rechtsschutz-Versicherungs-AG’s rate update for October 2025 underlines the importance of preventive and de-escalating measures…

When partners become adversaries: How mediation procedures save the company in shareholder disputes
Mediation offers companies in escalated shareholder disputes a structured, confidential and future-oriented solution to overcome…

Mediation in the complaints procedure: Rethinking conflict management
The complaints procedure under the Works Constitution Act offers companies the opportunity to transform conflicts…

Successful operational management through mediation
Mediation is the key to successful company management because it transforms conflicts into constructive processes,…

Mediation in employment law: From the conciliation committee to commercial mediation
In employment law, mediation offers a flexible, confidential and relationship-oriented alternative to the traditional conciliation…

Mediation as a key factor in labor dispute management at Air Canada
When ten thousand flight attendants overwhelmingly reject the collective agreement proposed by their airline, there…

Hong Kong as a center for international mediation: New opportunities for business
On 30 May 2025, history was made in Hong Kong: 33 states signed the founding…

The future of dispute resolution: How artificial intelligence is revolutionizing alternative dispute resolution
For two days in June 2025, The Hague was transformed into the global epicenter of…

Intervene early instead of reacting late: How mediation prevents bullying and burnout
Bullying and burnout are often the result of unresolved conflicts – early mediation can prevent…

Business in dialog: Why mediation makes the difference in factual conflicts
Factual conflicts are unavoidable – but with mediation they can be transformed into opportunities for…

Guide for mediators in conflicts over resource allocation
UN guidelines show: Successful mediation in resource conflicts requires a clear context, a fair information…
State-Approved Conciliation Procedure

Submit your application online
The conciliation procedure begins with your online application.
Once reviewed and delivered, the suspension of the statute of limitations takes effect in accordance with Section 204, Paragraph 1 No. 4 of the German Civil Code (BGB).
Mediation
Mediation is a cooperative process based on voluntary participation, responsibility, and neutrality. According to the Mediation Act, it is a confidential and structured procedure in which a mediator, or a team of mediators, guides the parties toward developing their own solution.
As part of out-of-court dispute resolution, mediation can also be initiated in a legal context. Typical fields of application range from commercial and contractual disputes to internal organizational conflicts and disagreements in the public sector. The goal is a sustainable solution that considers the interests of all parties while reducing the need for judicial intervention.
Benefits of the Procedure
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Voluntary procedure for resolving disputes outside of court
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Structured process led by a neutral mediator (as defined in the Mediation Act)
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Confidentiality and impartiality of the mediator are guaranteed
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Suitable for companies, law firms, public institutions, and associations
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Focus on interests rather than purely legal positions
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Alternative to court and arbitration proceedings, with parties retaining full ownership of the outcome






